Mediation Process FAQs

Community Mediation – Typical Questions

  • How can this process be successful if you are not going to give us a decision about who is right and who is wrong?

    Mediation is not like a trial, it helps parties solve their problems by encouraging them to look at mutually acceptable solutions so they can move forward in their lives. Using this approach results in a success rate of more than 85%, and because the parties have developed their own solution, they comply with the resulting agreement in more than 95% of our cases.

  • Won’t this process take up a lot of my time?

    Mediations are scheduled for times and local community sites that are mutually convenient for both parties. We ask the parties to set aside three hours for a mediation session to allow sufficient time for a complete discussion. Most mediations do not use the entire three hours, but even a three hour session is very time efficient if it ends a long-running dispute or avoids the greater time, and significant cost of a court proceeding.

  • What if I can only meet in the evening?

    When we schedule mediations, we make every effort to accommodate the scheduling needs of both parties, including evenings and weekends if necessary.

  • If we reach an agreement, will it be admissible in court?

    In our mediations, the parties have the option to maintain their agreement as confidential or if they mutually agree, the mediation agreement can be disclosed to other parties or made admissible in court.

  • Will I need an attorney for this process?

    Most mediations are successfully concluded without involving attorneys. However, the program will accommodate a wish by any party to have attorney involvement or participation. If all parties consent, an attorney can participate in the actual mediation session.

  • Will I need to produce witnesses and evidence?

    A mediation is not a trial. Mediators do not evaluate evidence or make factual determinations. Parties can bring input to a mediation session that they feel will help the other side reconsider their understanding of the circumstances giving rise to the dispute.

  • What kind of training and experience do your mediators have?

    Our mediators have all completed a recognized training course and then mediated actual cases, initially under observation for quality control. Many of our mediators have extensive prior experience. New mediators are always teamed with a more experienced co-mediator.

  • How quickly can you set up a conciliation or a mediation?

    Assuming the parties can agree on a time and date, a mediation can be scheduled in seven days, and even less time if necessary.

Contact one of our professional counselors for more detailed answers and other information.

This site complies with the applicable regulations under Section 508 of the federal Rehabilitation Act.
For further information email: or call 888-324-7468. TTY 7-1-1.