Mandatory Tenant Landlord Mediation Programs

Project Sentinel administers five tenant landlord dispute resolution programs in which the parties are required to participate. Each program has different jurisdictional and process requirements, as established in the specific ordinance for each locality. All of these programs apply to rent increase issues, but they differ as to the scope of other tenant-landlord disputes that are covered.

The mandatory programs administered by Project Sentinel arise from disputes in:




Los Gatos

Mountain View

Palo Alto

To learn more details about each of these program, contact the Project Sentinel Case Manager for the specific jurisdiction.

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For further information email: or call 888-324-7468. TTY 7-1-1.